Question 1

IS ULTRA DENTAL A COVID SAFE CLINIC?

Accepted Answer

Yes of course! We uphold all safety procedures and regulations given to us by the Australian Dental Association in regards to COVID-19. We also follow all local government regulations to ensure the health and safety of our patients and our team.  We have regular systems in place to ensure our sterilisation and infection control standards are to the highest quality.

Question 2

HOW OFTEN DO I NEED TO VISIT THE DENTIST?

Accepted Answer

Generally, you should visit us at least every 6 months for your routine check up and clean to stay on top of your oral health and any issues that may arise. As everyone’s dental needs are different, you may be required to come sooner for further treatments.

Question 3

WHAT HAPPENS IF I HAVEN'T BEEN TO THE DENTIST IN YEARS?

Accepted Answer

You will always be accepted and welcomed back to us! No matter how long it has been, you will always get an opportunity to improve your oral health, and with our help we can get it back on track!

Question 4

WHEN SHOULD MY CHILD COME TO THE DENTIST?

Accepted Answer

We see children as young as 2 years old to check their baby teeth. Generally, at this age we can only perform an exam but it is good practice to bring them in to get them accustomed to coming to the dentist. Bringing children with their older siblings is always great encouragement to show that the dentist is a safe and happy place. From our experiences, we find that we are able to perform a full check up and clean on children from 3 years old and above.

Question 5

DO YOU ACCEPT ALL HEALTH FUNDS? AND WHAT WILL MY HEALTHFUND COVER?

Accepted Answer

We accept all health funds! We have a HICAPS terminal which means we can do on-the-spot claims straight away!

All health insurance policies are different and coverage for dental services can vary, so we recommend that you speak with your health insurance provider for specific details relating to your policy. We can process quotes through our HICAPS terminal for specific treatment plans, however, your insurance provider will be able to answer specific questions about your policy entitlements.

Question 6

DO YOU OFFER PAYMENT PLANS?

Accepted Answer

At Ultra Dental, we are understanding and compassionate to everybody&#8217;s financial needs and circumstances. Our friendly clinicians are happy to arrange a personalised payment plan to ensure you get the dental treatment you need.

Question 7

DO YOU HAVE PARKING AVAILABLE ON SITE?

Accepted Answer

We have ample parking available around the clinic. We are located on the corner of Rocky Point Road and Bonney Street in Sans Souci with both streets available to park your car. There is also a carpark available in the Supabarn shopping centre across the road.

Question 8

IS YOUR DENTAL CLINIC DISABILITY FRIENDLY?

Accepted Answer

Our dental clinic is in a very accessible location. We have disability ramps leading all the way up to our front door. We have designed our interiors to allow for each clinical room to have a turning circle for a wheelchair. There are also disability friendly bathrooms available onsite.

Question 9

I AM AN ANXIOUS PATIENT, WHAT CARE CAN YOU PROVIDE FOR ME?

Accepted Answer

Our team at Ultra Dental are trained to attend to your comfort and needs especially if you are an anxious patient. While this is a common feeling towards dentists, we aim to provide exceptional care by working at your pace and taking everything slow. We will not undertake any treatment that you are not ready for.

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